The Practice

Privacy and Confidentiality

We comply with all Australian privacy laws and are committed to protecting your personal and medical information.
You can request a copy of our full Privacy Policy at reception or view it online.

Referrals to Specialists

All specialist referrals must be completed during a face-to-face consultation with your GP. Referrals cannot be issued over the phone or without an appointment.

Test Results

Please book an appointment with your doctor to discuss your test results.
Results are not provided over the phone unless pre-arranged with your GP.

Reminders and Recalls

Our system may send automated reminders for important healthcare needs, including:

  • Immunisations
  • Annual health checks
  • Long-term care planning

If you prefer not to receive these reminders, please speak with our reception team.

Medical Certificates

To receive a medical certificate, you must attend an appointment.
Certificates cannot be backdated and will only be issued at the time of consultation.